Meanwhile, Japan is exchanging defective goods.
Apology for the Defective Satellite Shop Exclusive “Yu-Gi-Oh! Official Card Game Duelist Card Storage Box DX Black Leather” (On Sale March 17th) And Guide for Exchange
The Konami Card Game Station Satellite Shop Exclusive “Yu-Gi-Oh! Official Card Game Duelist Card Storage Box DX Black Leather” (On Sale March 17th) apologize for the following information. Where the “Yu-Gi-Oh! Official Card Game Logo” is located on the top and center of its original design, for the products we’ve released, it ended up being slightly off, to the right. We sincerely apologize to our customers, and we will offer an exchange.
■ Regarding exchanging products, for customers who contact us, we will exchange items with you, giving you the Storage Box with the logo in the correct position. We truly apologize, but give us time until we’re capable of exchanging goods. Please use the product you purchase until we can exchange goods.
As to how we’ll exchange goods, please go to the Konami Reception Counter with the product in hand, and we’ll ship you the corrected product as soon as we get information. In addition, you do not need to return the 3 separators and the dice. (The replacement will come with 3 separators and a new die as well.).
Also, we planned a lottery sale on Konami Style in May, but we will have to postpone it. As soon as preparations are complete, we will provide you information. We will strive to provide goods that satisfy our customers that an incident like this will not occur in the future. Thank you for your cooperation.